Trade Mark Productions The SEO

As a fellow business owner, I don't take leaving negative feedback lightly. I know the impact it has on a business and very, very rarely do so. In this case, I feel that NOT leaving negative reviews of my experience with Trademark would be a disservice to anyone else who makes the mistake of engaging with them. This review will eventually be updated to include a thorough recount of my experience with Trademark over the last 12 months.

I have over $40,000 wrapped up into a website with Trademark. I was promised a high performance Ferrari, but received something much more comparable to a glitch-riddled prototype. After all of this, Trademark bailed on me. Never delivered a fully functional site. Left me with a site that crashes randomly and blames us (their client), left me with a site that doesn't allow customers to checkout if certain items are in their cart, left me with a site that doesn't allow me to ship freight which was one of the core functionalities that was required.

This is just touching the tip of the iceberg. Let alone, the three different project managers or main points of contact over the course of 12 months, the lack of communication and organization, and lack of transparency about what is expected from the client. Again, it is an essay to explain all of the reasons you should avoid this company and don't be fooled by their confident answers or sales pitches.

They gave me three or four days to find another developer before they closed things down. The type of move that only a subpar, poorly managed company would do. However, the Lord watches over me. Just the day prior to being told that we're being "fired", another developer randomly reached out and wanted to work with us. They are experienced in Wordpress and WooCommerce and within days had fixed several big issues and have real solutions for most of the others.

The Lord works in mysterious ways. Trademark chose to reinvent the wheel and build an overly complicated and delicate website instead of using tried and true templates with small tweaks. This lead to crippling performance issues including multiple periods of time when our website simply didn't work. No one could use or buy anything on our site. It took Trademark days (each time) to get things back up and running.

They focused more on finding who's fault it was without even fully fixing the problem. We never asked for them to play the blame game, we asked and hired them to give us a website that worked. That wasn't their focus. That's enough for now. Living through this nightmare still haunts me. It affected my family as well as myself. I couldn't sleep, I was stressed out, and just disconnected for long periods of time.

My wife was a sounding board for all of the stress that Trademark had caused. I have employees to pay, bills to pay, and customers that want to order products, but can't. My livelihood and the business that I built up from the ground was, all of a sudden, soundly in the shaky hands of Trademark and that was a mistake I never should have made. As such, they have chosen to find a clause in their contract that places blame on me for not completing the site on schedule.

They said the site would be done roughly two months after beginning, yet it didn't launch until 8 months later. They think that's my fault. Pretty amusing. Do not do business with this company. I implore you. Anyone, at any time, is welcome to reach out to me for more details if you're considering them. If things get hard, they will bail, they will look to blame you, they will send you cease and desist letters, they will find clauses to bill you for more even after not delivering what was promised in the first place.

My husband was swindled by this company into believing that they would build him the "Ferrari of websites" (their words). Honesty, he would have been happy with a website that works. They have nickel and dimed him throughout the entire process. After an initial quote of $20k he's had up-charges for even the most basic functions that were functional on his previous site.

Every issue can be fixed for more $money$. so he pays and it's never fixed. Now that he is $40k in the hole, the website continues to malfunction, doesn't work on the weekends (and neither does trademark!) and has lost him tens of thousands of dollars in sales, frustrated his customers and soiled his reputation. The trademark team continues to turnover employees and give empty canned answers.

The most recent answer was to provide a form for his costumers to list all of the issues they're having! If you are a small business owner you work hard, around the clock, to build your business. These people DO NOT care. My husband has endured so much painstaking stress, lack of sleep and loss of business as they rake his finances and reputation through the coals.

They are not capable of building a commerce website. They will lie to get your business but in reality they do not guarantee that anything will work. and it won't! If it crashes on a weekend (and it will, frequently!)- you are out of luck. Please save yourself and your business the heartache. Do not trust them and do not waste your money. Steer clear of trademark productions.

Critical: Professionalism, Quality, Value Bad ad agency, rude, when they mess up your project they blame everyone but themselves. Most of their good reviewers have a single review in their history. They are probably fake.

Outstanding Service! After literally months and months of never ending issues with FB marketing, and a gray account, Trademark Productions was able to step in, and in just MINUTES fixed everything! I'm forever grateful, and can't say enough great things about them. If you're having any challenges whatsoever with social media accounts and/or website design, please reach out to Trademark Productions. I promise you won't be disappointed.

Trademark Productions has blown us away since day one. Dwight and his team are creative, motivated, passionate, prompt to respond/assist, highly professional, affordable, and an absolute joy to work with. We are loving our new website and look forward to taking our digital marketing to the next level with them!

Working with Trademark was a breath of fresh air. They're extremely structured in their process, so we knew exactly what to expect with timing. They asked the right questions in the beginning, and provided a first round design that we used without making changes. Due to their in depth knowledge of programming, they provided a very fast loading website. Slow speed is an issue we've seen in the past, so we were impressed that they were able to solve that problem.

I initially found Trademark Productions through one of their blog posts regarding an odd problem I was having with my business Facebook page. I am a small business owner and I was having a lot of difficulties accessing all the functionality of my account. Danielle at Trademark was a huge help with regards to figuring out what the underlying problem was and how to resolve the issue. Apparently, Facebook had ear-marked by account and turned it into a "grey account".

This status is for pages they believe may be possibly fake -- although my page was legitimate. It was a big headache for me but I am so glad I found these guys and they were able to help me find a solution. If you are looking for any social media related help these guys are pros!

I can't say enough about this amazing company! I came to them after working with a different company that scammed me and left me with a horrible site. They took the old site and completely recreated it to be a beautiful and fully functional site. When I say that they took the old site and made it into a new one, it wasn't a small feat! The coding from the previous developers was a complete disaster and Scott was able to detangle the mess and make it amazing! Danielle and Miranda were so helpful and communicated with me every step of the way.

They made sure that I knew exactly what was happening and how much everything would cost. Trademark Productions is not only professional, but they actually care about their clients. They knew that I was coming from an awful experience with another company, so they made sure that they knew what I wanted and made it all come to life. I cannot recommend them enough! They are the only company that I will ever use in the future!

Dwight and his staff are an amazing and talented group! My wife has a small business and built her website with Trademark Productions nearly 10 years ago. Her website fell victim to some malware over the weekend. We called the team at TM to see if they could help her out. Dwight and Miranda orchestrated a quick and effective solution with in a matter of an hour or so.

Her website was back up and running shortly thereafter. A huge thank you to the staff at TM! We aren't super tech savvy people so we had to trust their expertise. We were given 3 solutions ranging in cost and we were not forced into the solution that would have been more beneficial for TM.

I worked for a few smaller website design firms focusing on niche markets. I now am the internet marketing manager for a company that outsources work to Trademark Productions. I must say I am impressed with their attention to detail, creativity and knowledge. They do more than take clients money and provide website design services. They educate their clients as well; including myself. Education, communication, creativity and expertise are the most important aspects of a website design company. Trademark Productions meets all those standards.

The entire team at Trademark Productions is fantastic. They designed the new Kid's Creations web site and tailored to our needs. Along the way, they shared their creative thoughts and expertise to make the site perform well. They were very patient with our long list of requirements for the design your swing set configurator. They were able to build custom logic into the site to make this site perform beyond our expectations. We look forward to building our relationship with the team at Trademark Productions! Keep up the good work!

Cannot say enough good things about Trademark - the team Dwight, Dean, Jennifer and Tyler in particular are very responsive and help keep our name out there top of mind. They redid our website and have made it very user friendly and we have gotten tons of compliments on it. We consider Trademark a key player on our team here at FLAME. We would highly recommend them to anyone looking for a company to help manage your social media, web developement and anything related to online marketing.

Tyler and the rest of the team at Trademark Productions, Inc. went above and beyond our expectations in their efforts to re-design the Marsh Industries company website. Their knowledge, creativity and strategy for the new website resulted in a superior product in an age of competitive marketing. The team at Trademark Productions always kept an open line of communication and were easily accessible to answer any questions that arose in a friendly and timely manner. I would without hesitation recommend Trademark Productions to any company or business seeking to improve its website and online marketing strategies.