Prosites

We had to make a few updates to our website and Jason Frazier was more than helpful. He was knowledgable and very kind. It was a pleasure to speak with him. I would recommend Prosites because their customer care team is fantastic.

I had to do some uploading of videos with addition of closed captioning. Kayla walked me through it and is able to get me where i want to be. She was clear, concise and very knowledgeable of the subject matter. Highly recommended

Jason was very helpful with our website. I called after initially speaking with Jason and talked to 2 other associates that could not get the problem figured out. I called back and asked for Jason and he got it taken care of in 5 minutes! So very grateful!

Beware of this highly unprofessional company. Bait and switch and they will leave you hanging. Lackluster staff at all levels. They are disorganized, lack proper communication both internally and externally, and I have found errors both on their own marketing materials as well as the sites they charge their customers to build. There are so many better options.

Prosites is always such a pleasure to work with. They answer questions quickly. Representatives are friendly and knowledgeable. Jason helped us update our website and worked tirelessly till we got what we needed. I highly recommend their services.

Serena Johnson has been my rep for years. I look forward to our monthly meetings. She is very knowledgeable and always gives me good ideas in how to improve my website presence. She is always on time and she always responds to my emails whenever I have an issue or need help. Love working with her!

Our Dental office has working with Prosites for several years. We have seen our new patient count grow from mid 30s each month to averaging around 100 each month. We use Prosites for our website, SEO, PPC, and backlinks. We actually have an ROI for their services, unlike most services that we pay for! We will be using them for any future website needs as well! Thanks to the whole team and a special shout out to Serena!

Ryan at Prosites is amazing, helpful, and professional. He makes adjustments to my website on the spot, better than my account manager. Highly recommend him. very pleased with all the changes to my website.

Our dental office has been working with Prosites for many years. We are continuously impressed with their consistent professionalism and quality of work. Our rep. Kayla L. has been amazing. She responds to our requests promptly. She is detailed oriented and very thorough with her work. Thank you Prosites for your wonderful service.

I purchased a new phone and it had been many years since I had set up my e-mail on one. Shaun at Prosite walked me step-by-step, and not just the easy way (gmail), but manually through Outlook as I had already setup three accounts there. He was patient and knowledgeable. It's always a pleasure dealing with ProSites support.

Jason was quick to respond and got the changes made quickly. I would highly recommend Prosites.

Kayla Lopez is very nice and helpful. I really enjoy working with her and the team.

I've been working with Kayla Lopez at Prosites and she's been very professional and responsive in every sense. I highly recommend their services.

Wonderful experience from start to end in recreating our existing website! Very professional, thorough and prompt support with a beautifully finished web design! Thank you for everything!

I have been with Prosites for years now. This company and Gina in particular have given me the most consistent and best results since the yellow page days. Gina has been proactive in tweaking things and has gotten us a consistent flow of new patients. She is patient, friendly and accommodating. The initial results were not overwhelming but the changes proposed consistently improved our results to where we get a consistent inflow of new patients. I enthusiastically recommend Gina and the company for our marketing support.

Great Service! SEO was very effective in getting new patients to call. Responsive to make updates to site and social media! Kept us on the first page of google for many key words!

I recently helped an office update their dated, user-unfriendly website with the help of Prosites, and was very happy with the service we received. Everyone I worked with was friendly and helpful, but especially our sales rep Brian who was super patient and responsive to all of my questions (I was comparing multiple companies so I had a ton of them), Adrien who helped us set up our online forms (and was very nice even though we made him create tons of custom forms that we then continued to want tweaked and revised), and Nate who patiently walked me step by step through migrating our email and even helped me deal with our unhelpful (former) IT person.

Our website went live yesterday and looks great, and I am confident that if we run into any issues with the site, our forms, or our email they will be addressed and fixed right away.

ProSites has changed the game in our dental office. My office is located in Arlington, VA & Sterling, VA. Parker Ray, our accountant manager, even though he is in CA, this awesome and amazing guy always manages to communicate with my team and I. He has absolutely gone above and beyond with upgrading our websites! He makes sure that behind the scenes (web designers) satisfy our ideas 100%.

There are no words to express how happy and proud I am to have ProSites running our website. We have had many new patients schedule. If you ever need any updates, upgrades, and continue growing your business, Parker Ray, is your man!

Vera has been a huge asset to our marketing and social media efforts. She has provided great insight to the social media world and provided spot on advise about website content and design. I would not try to navigate the online and social media world without her.

Dealing with my account manager, Agnes, is just a pleasure! She assists me with everything and follows up to ensure I am satisfied. She is extremely professional, efficient, knowledgeable and helpful.

We at West University Dentistry have had a wonderful experience with ProSites! They are super responsive and have incredible customer service. It's always easy to get a hold of someone either by phone or email! From our account advisor Melissa to Ryan in customer care, everyone is so incredibly helpful. Worth the cost. Highly recommend.

My orthodontic office has used this company for over 11 years. I RARELY call for support. maybe 1-2 times a year. Called today to set up an email account. They gave me the "instructions' to set it up. Upon setting it up. I ran into an issue. called back and get connected with Nathan Rings. This IT person was short and snappy, and tells me "it was set up all wrong" Well PSA we are NOT computer people. this is WHY we pay a yearly support to them to help us with the little details.

He immediately informs me "this is available on our website for you to review" again. why would I when I pay for support. Highly unlikely I would recommend this company much less their support personnel. Their support is a complete JOKE. Maybe he was having a bad day or something but Seriously. find another career where you dont have to speak to dental offices on the daily. Sounds like someone is completely over their job.

I have used CPA Site Solutions for my web site needs for almost 10 years. I have been extremely pleased with their responsiveness to requests when I want changes made to my site. Their technology team is the best. My account manager, Cherish Love is also outstanding. Cherish, always responds to me promptly regarding inquiries I may have. She is very proactive.

If she has not heard from me in several weeks I know I will be receiving a call asking if there is anything she can help me with. CPA Site Solutions is a great company that provides outstanding service at a fair price.

They have been fantastic with their support and are always more than happy to work with our dental office when we need any changes to our website. Their range of options and customization is also a huge plus!

Ms. Vera Alexander created website for my client Wine Country Root Canal, with excellence, professionalism. Functional and beautiful visual.

When I wanted to cancel the company, they did not contact me until I submitted a BBB complaint. They totally ignored me. They took my money quick, but when you need help they are not helpful and hard to get a hold of. I canceled their service and they also will not refund me the money that I pre-paid with them. Go with another website company!

I have loved working with Vera on our website. She is always responsive and supportive. She understands my concerns, answers my questions immediately and has wonderful suggestions. I appreciate that she does not make me feel like an idiot even though I know very little about the website process. She listens and she advises and she is always available.

I've been working with Prosites for more than a decade now and they are continually improving my options for my site and the customer service. I can't imagine how that could be better. Quick follow up calls or emails, depending on how I contact them first. The IT department went beyond today as well.

I have been searching for a company to build a website for my brother in-laws dental practice. My 4th call was to this company and I have to say i was impressed. I'm getting a full demo next week, but I think I'm going to go with these guys. I love how they have so many different services besides websites to help grow his practice.

I have been using Prosites for my website design and SEO for a while. really happy with their services. I wanted to give a special thank you here to Sandra Magana, my account manager. She gave me a lot of good advice to improve my online ranking. She is very dedicated, always on top of our monthly meeting. She is always polite and patient. And her voice is so sweet. :

Wasted months of my time and $530 of my money for no results. No website design etc. They lost my account notes multiple times and couldn't coordinate well enough to change the color of a font without multiple calls and emails. Very disorganized! DO NOT USE!

I've had mixed service in the past from ProSites with my business website but I had stellar service today from Pattie Pruitt and I am thankful to have made the connection. I know with a quick phone call she can help me out with my website problems!

This review is for Rachel Fleck who was patient with us in creating our website. She has excellent communication skills, good judgement, and experience to help us create a dental website that we envisioned! Rachel worked closely with us for more than 1 year and provided her most honest input helping us achieve our goals by doing everything she could. I couldn't imagine how hard this would be if it wasn't for Rachel and her expertise. We were a difficult client, but a satisfied client. Thank you, Rachel!

Patti was awsome she got the job done and understood that I was stress over it. Also kept in touch till the job was done. Thank you Patti for your great work!

I have been with ProSites for 12 years. Their products and customer service are great! There are many companies out there that I have tried but ProSites stands out. Stephanie and Andres have been helping me revamp our website and it is turning out amazing. Their customer support is top notch. You call them or email them, request what you want or need, they will make sure it is done effectively, efficiently and to your satisfaction. If you guys are shopping around, I highly recommend ProSites.

I have used Prosites for a few years now and have been very pleased with there service. Calvin Kirkwood is very knowledgeable and helpful in helping me create my website and deploy it. I have had no major issues. Calvin is very patient and always informs me of future updates and web enhancements whenever the need arises. He gives me honest feedback on my online presence and how we can further our advancements online ie. though social media, PPC etc, SEO. Calvin is my dedicated account rep and I highly recommend him.

I have a website from Prosites since 2007. Prosites had contact me recently regarding updates and new designs. Serena Johnson was very nice and extremely helpful creating a new look and adding photos for my new website. I highly recommend using Prosites for the website.

Excellent customer service by Sarah M at Prosites. She was knowledgeable and patient in assisting to set up our social media account.

Have had great experience working with Aaron T. in the domain department. He's saved the day more than once. Thanks again Aaron!

The team has changed. Very professional, Great business partner, Really does deliver a measurable result that makes money. Biggest in the market. Have to use the best!

When we decided to leave ProSites to host with another provider, they became incredibly unresponsive. We asked them NOT to transfer our domain over the weekend and guess what they did? They dragged their feet and did their best to make it incredibly difficult. They had us down for an entire weekend! Despite us spending the week prior trying to reach someone with no response, they still chose to incapacitate us. Very unprofessional, very spiteful. We were a loyal customer for years and expected more from them.